by Angela Hathaway | Aug 15, 2022 | User Stories
In my previous post, The Everything User Story Guide: Tips and Tricks for Writing Better Requirements, I touched briefly on writing Acceptance Criteria. This time, I will go further in-depth and give you some tips on how to write good ones. Let me start by answering...
by Angela Hathaway | Aug 15, 2022 | Requirements Analysis
Getting from a business need to working software is a treacherous journey. That road is filled with potholes, dangerous curves, and dead ends. The number of decisions that must be made is mind-numbing and any wrong decision can derail the entire software development...
by Angela & Tom Hathaway | Aug 15, 2022 | Requirements Gathering (aka Elicitation)
In the world of technology, we have been arguing about the term “requirements” since the dawn of the computer age. Every business analyst, project manager, and software developer has their own view of requirements. Some of us love them, some of us hate...
by Angela Hathaway | Aug 15, 2022 | User Stories
In my post, The Everything User Story Guide: Tips and Tricks for Writing Better Requirements, I touched on Splitting User Stories and promised a post that expands on this topic. Here it is. To split or not to split – that is not a question that is easily answered. In...
by Thomas Hathaway | Aug 15, 2022 | User Stories
You got the hang of the User Story format “As a <user>, I want <x> because <y>”, but that was just the beginning. Now it is time to flesh out your Acceptance Criteria or—GULP—write Acceptance Tests. Gherkin to the rescue! What is Gherkin? The Gherkin...
by Thomas Hathaway | Jan 5, 2021 | Business Analyst Career
My Start to Become a Business Analyst Many, many years ago, while working on an application for a French insurance company, I read a business rule that stated: “We charge a $2.00 fee for each new policy, extension, amendment, or cancellation unless the agent reduced...
by Thomas Hathaway | Aug 4, 2020 | Artificial Intelligence (AI) & Chatbots
Build Chatbots that Generate Leads,Support Affiliate Marketing, and Deliver Customer Service Landbot’s intuitive, drag-and-drop interface certainly simplifies chatbot development. Now if you only knew how to structure, express, build, and manage a powerful...
by Thomas Hathaway | Jul 7, 2020 | Artificial Intelligence (AI) & Chatbots
Landbot: From Designing a Conversation to Building a Chatbot. Learn more WHAT? Chatbots Need Business Analysis? A few years ago, my wife and partner Angela and I became involved with chatbots – you know, those sometimes annoying popups that are constantly...
by Angela & Tom Hathaway | Jul 3, 2020 | Agile Business Analysis
Lean Business Analysis for Agile Teams To stay competitive in today’s globalized economy, you need to bring products to market sooner and with fewer resources. The widespread adoption of Agile software development has enabled organizations to react to change must...