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Mastering Requirements Writing (with or without AI Writers)

Expert Tips for Writing Engaging & Winning Business / User Requirements (now including AI-Assistant Demos with ChatGPT)

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Preview CourseDuration: ~2 hours
Format: Online course
Author: Tom and Angela Hathaway


Also covered in this eWorkbook and in an instructor-led course (live and online classroom).

Sneak preview

What is this course about?

Who Needs Requirements, Anyway?

In the dynamic and competitive world of business analysis, the quality of requirements often serves as the determining factor between project success and failure. Our comprehensive online training course, Mastering Requirements Writing (with or without AI Writers), is designed to equip you with essential skills, techniques, and best practices for crafting high-impact, clear, and concise requirements that drive project success. While emphasizing techniques for creating requirements independent of technology, the course also features demonstrations of cutting-edge AI writing assistants, such as ChatGPT-4, to efficiently produce high-quality, effective business and user requirements.

What Will I Learn?

This course delves into the critical role that requirements play in IT projects, highlighting the significance of developing effective requirements that align with your organization’s goals and objectives. Through engaging lectures, interactive exercises, real-world examples, and hands-on demonstrations with AI writing assistants, you will learn to create requirements that capture the true essence of a project and effectively communicate stakeholders’ needs.

Throughout the course, we emphasize the importance of well-defined requirements and address common misconceptions. You will learn how to manage uncertainty and understand the central role that business and user requirements play in project success. Additionally, the course teaches you how to craft clear and concise requirements using simple, complete sentences that accurately express the true business needs, maximizing project value. You will also explore strategies for synchronizing requirements with project scope and preventing scope creep.

Further, the course will guide you on conquering ambiguity and mastering the art of clear communication through expert peer reviews and practical exercises. You will learn how to craft comprehensible requirements by leveraging acronyms, corporate standards, and context to eliminate ambiguity, ensuring your requirements are easily understood by the target audience.

How Will That Help Me?

Upon completing this course, you will possess the knowledge and skills to write high-impact, clear, and concise requirements that drive project success, with or without the added advantage of AI assistance. Whether you are a project manager, business analyst, product owner, product manager, or simply looking to enhance your requirement-writing abilities, Mastering Requirements Writing (with or without AI Writers) will offer invaluable insights and practical techniques to elevate your projects to new heights.

Who should take this course?

  • Product Owners
  • Business Analysts
  • Requirements Engineers
  • Business- and Customer-side Team Members
  • Agile Team Members
  • Subject Matter Experts (SME)
  • Project Leaders and Managers
  • Systems Analysts and Designers
  • AND “anyone wearing the business analysis hat”, meaning anyone responsible for defining a future IT solution

What Can You Do After the Course?

Upon completion of this course, you can:

  • Write requirements that focus on the business need
  • Improve project success rates by recognizing and avoiding common requirements deficiencies
  • Stay ahead in the rapidly evolving world of business analysis by taking advantage of AI writing assistants to boost clarity, consistency, and productivity
  • Increase stakeholder satisfaction and enhance project outcomes by expressing your requirements in simple, complete, and well-structured statements
  • Enhance communication between business users and developers by improving the structure and essential components of well-defined business and user requirements
  • Minimize scope creep and improve project outcomes by effectively managing business and user requirements
  • Improve communication in your projects by the judicious use of appropriate acronyms and industry-standard terms
  • Reduce the risks of miscommunication in a culturally diverse team of professionals by avoiding risky contractions and idioms
  • Minimize missing information in requirements by creating well-defined, actionable requirements that provide context
  • Improve clarity and comprehension for your entire target audience by writing requirements to a specific readability index
  • Bridge the gap between business needs and developers’ understanding by writing measurable requirements

Detailed Course Outline

Section 1: Effective Requirements Communication Paves the Way to Success for IT Projects

Discover the significance of well-defined requirements in business analysis and learn how to deal with uncertainty in your projects by understanding how requirements determine project success.

  • Lecture 1: Welcome to the World of High-Impact Requirements
  • Lecture 2: Muddying the Water: What Is Wrong with Your Requirements?
  • Lecture 3: The Best Requirements Define the Right Level of Detail for Each Decision-Maker

Section 2: AI Unleashed: Revolutionizing Requirements Writing with AI Writing Assistants

Evaluate the power of AI writing assistants and how they are revolutionizing the world of business analysis. We explore AI storming for idea generation and reveal the critical role that prompt engineering plays in delivering quality outcomes. These innovative tools can be used to refine clarity, consistency, and completeness in your work. Embrace the future of business analysis, boost your productivity to unparalleled heights, and transform the once-daunting task of requirements writing into an exciting and enjoyable adventure with this game-changing technology.

  • Lecture 4: Welcome to the Future of Requirements Writing: AI Augmented Business Analysis
  • Lecture 5: Prompt Engineering Tips that Boost ChatGPT’s Value for Writing Requirements
  • Lecture 6 DEMO: Using ChatGPT to AI-Storm Initial User Requirements and User Stories
  • Lecture 7: AI Writing Assistants and Business Analysis: Opportunity or Threat

Section 3: Writing Crystal-Clear Business and Stakeholder / User Requirements

Learn how the International Institute of Business Analysis (IIBA®) defines levels of requirements essential to the delivery of digital products. Delves into the process of identifying business needs.

  • Lecture 8: Title: The Simple Art of Writing Clear, Complete, Well-Structured Requirements
  • Lecture 9 DEMO: Using an AI Writing Assistant’s Value to Analyze Requirement Compliance
  • Lecture 10: Stellar User Requirements for Digital Solutions Explain Who Needs What and Why

Section 4: Ambiguity Assassins: Clarifying Your Business and Stakeholder Requirements

Ambiguity is the silent killer of project success. In this section, you’ll learn how to conquer ambiguity in your requirements and master the art of clear communication. Through expert peer reviews, practical exercises, and AI-assisted demos, you’ll acquire the skills needed to enhance the clarity and understandability of your requirements, effectively preventing project failure due to miscommunication.

  • Lecture 11: Conquering Ambiguity and Subjectivity: The Ultimate Project Savior
  • Lecture 12: Unmasking Ambiguity: Defining Clear Requirements for Digital Solutions
  • Lecture 13: How to Clarify Your Business and User Requirements with the IOW Technique
  • Lecture 14: Irresistible Requirements: Unlocking Clarity with Precision and Brevity

Section 5: The Subtle Art of Writing Comprehensible Requirements that Convey User Intent

Creating requirements that cater to your target audience’s readability level is an essential aspect of effective requirement writing. In this final section, you’ll learn how to harness the power of acronyms and corporate standards to create requirements that are easily understood by your audience. By adding context and focusing on readability, you’ll eliminate ambiguity and ensure that your requirements are interpreted as intended. Discover how AI writing assistants like ChatGPT-4 can help tailor your requirements to your audience’s specific needs, making them more accessible and effective.

  • Lecture 15: Leverage Acronyms and Industry-Standard Terms to Minimize Misunderstanding
  • Lecture 16: Avoid the Linguistic Minefield Filled with the Misuse of Contractions and Idioms
  • Lecture 17: Banishing Ambiguity: Writing Clear and Effective User Requirements in Context
  • Lecture 18: Clear Requirements Use the Power of Readability Levels of the Target Audiences
  • Lecture 19: Measurable Requirements Add Clarity and Precision to Effective Requirements

Section 6 Wrapping It All Up: Writing Requirements in the Era of Artificial Intelligence

Reviewing the topics covered in this course will help your retention and facilitate the implementation of the presented techniques.

  • Lecture 20: What We Covered and How You Can Use It

Learn Lean / Agile Business Analysis Techniques

Book - Lean Agile User Stories and Features

Self-paced Course – Agile Business Analysis: Getting and Writing Lean Requirements

Lean Business Analysis for Lean Requirements: Techniques for Discovering and Writing User Stories, Acceptance Tests, Scenarios and Examples

Requirements Gathering with Use Cases for Business Analysts

Lean Use Cases to identify and write Use Case models and diagrams

Chatting with Humans: User Experience Design (UX) for Chatbots

Simple Conversational Design and Science-based Chatbot Copy that Engages People

Business Analysis: Data Flow Diagrams to Visualize Workflows

Data Flow Diagrams and Process Modeling - Simply Put

Business Analyst Skills Test

Evaluate Your Business Analysis Skills


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