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Three Emerging Careers for Digital Business Analysts {Now FREE!)

Compare Current and Future Strategic, Tactical, and Operational Business Analysis Roles, Responsibilities, and Techniques

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Duration: 1 hour
Format: Online course
Author: Tom and Angela Hathaway

Want to know more about Lean / Agile Business Analysis? Check out “What Is “LEAN” or “AGILE” Business Analysis?”

What is this course about?

Pick Your Ideal Career Path in Business Analysis

The purpose of business analysis is supposedly to define a future that will allow an organization to achieve specific goals and objectives. In reality, the purpose of business analysis can be anything from mindlessly scribbling down “requirements” to predicting the future of the known universe.

Although often married to IT (Information Technology), business analysis is a fundamental business process regardless which organizational unit performs it. Because it defines the interface between people and technology, it is by nature complex. Based on experience gained in working with hundreds of organizations of various sizes world-wide, we identify distinct differences in business analysis as practiced at three levels.

In a nutshell,

  • Strategic Business Analysis identifies opportunities for improvement
  • Tactical Business Analysis flushes out the details of defined projects or initiatives
  • Operational Business Analysis deals with the evolving daily changes in the life of any change process

These three different careers or levels of business analysis share a great deal of common techniques. As the business analyst, you need to be aware of the level at which you are working to adapt appropriate business analysis techniques to your situation for maximum returns.

In this brief overview, you will learn the differences between strategic, tactical, and operational business analysis audiences, how-to’s, and results. Furthermore, the author presents his view on the future of the Business Analyst profession.

Who should take this course?

  • Product Owners
  • Business Analysts
  • Requirements Engineers
  • Business- and Customer-side Team Members
  • Agile Team Members
  • Subject Matter Experts (SME)
  • Project Leaders and Managers
  • Systems Analysts and Designers
  • AND “anyone wearing the business analysis hat”, meaning anyone responsible for defining a future IT solution

What Can You Do After the Course?

You will learn how to:

  • Define strategic, tactical, and operational business analysis audiences, techniques, and results
  • Recognize how to leverage the distinction to further your business analysis career
  • Discuss what it means for the future of the business analysis profession
  • Differentiate business analysis techniques required for each level of business analysis

Detailed Course Outline

Welcome to the Course

  • Introduction to the Business Analysis Profession
  • Get to Know Your Instructor
  • Agile, Lean, DevOps, Kanban, BDD, Cynefin – the New World for Business Analysts

The Three Emerging Levels of Business Analysis

  • Business Analysis Techniques Used by the Strategic Business Analyst
  • Business Analysis Techniques Used by the Tactical Business Analyst
  • Business Analysis Techniques Used by the Operational Business Analyst
  • The Timing of the Three Business Analysis Levels in Agile (Scrum)

Leverage the 3-level Distinction to Further Your Business Analysis Career

  • The Now and Future Business Analyst Profession
  • Bonus Lecture: LEAN Business Analysis

Learn Lean / Agile Business Analysis Techniques

Book - Lean Agile User Stories and Features

Self-paced Course – Agile Business Analysis: Getting and Writing Lean Requirements

Lean Business Analysis for Lean Requirements: Techniques for Discovering and Writing User Stories, Acceptance Tests, Scenarios and Examples

Requirements Gathering with Use Cases for Business Analysts

Lean Use Cases to identify and write Use Case models and diagrams

Chatting with Humans: User Experience Design (UX) for Chatbots

Simple Conversational Design and Science-based Chatbot Copy that Engages People

How To Write User Stories That Deliver Real Business Value

How to Capture, Write, Prioritize, Rightsize and Split User Stories Plus Acceptance Tests with Given-When-Then Scenarios

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