To ensure creativity and ideas are shared, user story workshops or requirements meetings should be facilitated by someone who can keep everyone on track while asking relevant questions at every step of the process.

Social Skills Are Highly Underrated for Business Analysts

Whether you are a Business Analyst, Product Owner, Product Manager, Project Manager, or Domain expert for a small, medium or large business, you spend a lot of time in meetings for defining future digital solutions.

There are some people with whom you have instant rapport and there are others with whom you just fail to connect. Knowing the difference, recognizing that there are people that you would consider “difficult” is a first step.

The aim of this video is to expose the importance of creative collaboration in defining proposed applications or products.

Running Collaborative Conversations Requires Hard and Soft Skills

There are many skills required for defining business solutions. Some of these skills are technical like business needs elicitation, meeting facilitation, data analysis, diagramming, etc. These skills work well when one person does them.

Other skills are “soft skills” (aka social skills or people skills). The most critical soft skills are teambuilding and collaboration which increases the power of your techniques through effective interactions and communication among all stakeholders.

Creating a collaborative environment is no small feat but it’s essential to your success as the one defining future digital solutions for your organization.