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Category: Soft Skills for Business Analysts

Articles, How-To Videos, and Course Previews

Business analysis relies heavily on human communication. Effective communication is a people skill (aka soft skill) that depends on a series of related soft skills like effective listening, intellectual empathy, writing skills, and much more. The more you acquire and hone your people skills, the more effective you will be in eliciting and expressing business needs in requirements and user stories. This page links to articles, videos, KnowledgeKnuggets™, and Lesson Previews on the topic.

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