Posts in this category explains the current status of AI and chatbots. Although chatbots are a child of the AI revolution, many overlook the need for upfront conversation flow analysis to develop a reliable and value-adding user experience. This page offers articles, videos, KnowledgeKnuggets™, and Lesson Previews on all topics related to AI and chatbots (both natural language processing and rules-based bots).
Jul 18, 2023
Unlocking the Potential: The Rise of Business Analysts as Prompt Engineers In the rapidly evolving digital era, one role stands poised for a transformative journey: the Business Analyst (BA). The emergence of AI writing assistants, such as ChatGPT and Jasper, has...
Jan 28, 2022
Directed Chatbots Support Customer Service and Increase Sales If They Are Designed for the Task
Jan 25, 2022
Are Directed (aka Rule-based) or AI (aka NLP)-based Chatbots Best for You?
Jan 21, 2022
How Do Big Data, Data Science, and Artificial Intelligence Affect Business Analysts?
Jan 20, 2022
What Components of Digital Transformation Affect Business Analysts?
Jun 1, 2021
Use the most intuitive chatbot builder to create website bots, conversational apps / website interfaces, Facebook bots, and WhatsApp bots
Jan 12, 2021
Using a decision tree, draft a chatbot structure and chatbot paths including user choices, decision points, and outcomes while following the lean principles
Nov 25, 2020
Define the chatbot’s welcome message, navigation flow, chatbot structure, user interactions, decision points, and sequence of user choices
Nov 20, 2020
Define purpose, user goals, business objectives, and target audience for engaging lead generation, product sales, and engagement bots
Sep 22, 2020
Lecture 27 of “Landbot: From Designing a Conversation to Building a Chatbot”
Sep 20, 2020
Lecture 32 of “Landbot: From Designing a Conversation to Building a Chatbot”
Sep 18, 2020
Lecture 21 of “Landbot: From Designing a Conversation to Building a Chatbot”
Sep 16, 2020
Lecture 5 of “Landbot: From Designing a Conversation to Building a Chatbot”
Sep 14, 2020
Lecture 48 of “Landbot: From Designing a Conversation to Building a Chatbot”
Sep 12, 2020
Lecture 70 of “Landbot: From Designing a Conversation to Building a Chatbot”
Sep 10, 2020
Lecture 7 of “Landbot: From Designing a Conversation to Building a Chatbot”
Sep 8, 2020
Lecture 66 of “Landbot: From Designing a Conversation to Building a Chatbot”
Sep 6, 2020
Lecture 8 of “Landbot: From Designing a Conversation to Building a Chatbot”