Directed Chatbots Support Customer Service and Increase Sales If They Are Designed for the Task
Design and Structure Chatbot Conversations with UX Analysis Techniques
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Category: Artificial Intelligence (AI) & Chatbots
Articles, How-To Videos, and Course Previews
Posts in this category explains the current status of AI and chatbots. Although chatbots are a child of the AI revolution, many overlook the need for upfront conversation flow analysis to develop a reliable and value-adding user experience. This page offers articles, videos, KnowledgeKnuggets™, and Lesson Previews on all topics related to AI and chatbots (both natural language processing and rules-based bots).
AI-driven (NLP) and Directed Chatbots and Conversational User Interfaces
Jan 25, 2022
Are Directed (aka Rule-based) or AI (aka NLP)-based Chatbots Best for You?
The Impact of AI on Strategic, Tactical, and Targeted Business Analysis
Jan 21, 2022
How Do Big Data, Data Science, and Artificial Intelligence Affect Business Analysts?
IT Business Analyst: Digital Director for AI (Artificial Intelligence) and Data Science
Jan 20, 2022
What Components of Digital Transformation Affect Business Analysts?
How to Build a Chatbot Using the Landbot Drag-and-Drop Platform (No-coding Required)
Jun 1, 2021
Use the most intuitive chatbot builder to create website bots, conversational apps / website interfaces, Facebook bots, and WhatsApp bots
Analyze and Design the Conversational Flow for a Chatbot
Jan 12, 2021
Using a decision tree, draft a chatbot structure and chatbot paths including user choices, decision points, and outcomes while following the lean principles
Chatbot Structure and Conversational Flow Must Fit the Chatbot Type
Nov 25, 2020
Define the chatbot’s welcome message, navigation flow, chatbot structure, user interactions, decision points, and sequence of user choices
User Experience Analysis (UX) for Chatbot Development
Nov 20, 2020
Define purpose, user goals, business objectives, and target audience for engaging lead generation, product sales, and engagement bots
Remember the Users’ Chatbot Answers by Using Variables
Sep 22, 2020
Lecture 27 of “Landbot: From Designing a Conversation to Building a Chatbot”
Critical Success Factors for the Usability of Your Rules-Based Landbot Chatbots
Sep 20, 2020
Lecture 32 of “Landbot: From Designing a Conversation to Building a Chatbot”
Defining User Choices/Decisions Naturally Lead to the Chatbot Structure and Flow
Sep 18, 2020
Lecture 21 of “Landbot: From Designing a Conversation to Building a Chatbot”
Why the World Needs Chatbots
Sep 16, 2020
Lecture 5 of “Landbot: From Designing a Conversation to Building a Chatbot”
Using Variables and Conditional Logic to Make Your Chatbot Sing!
Sep 14, 2020
Lecture 48 of “Landbot: From Designing a Conversation to Building a Chatbot”
Conversation Flow Analysis and A/B Testing Tell All
Sep 12, 2020
Lecture 70 of “Landbot: From Designing a Conversation to Building a Chatbot”
Chatbot Futures and Current Uses
Sep 10, 2020
Lecture 7 of “Landbot: From Designing a Conversation to Building a Chatbot”
Sharing Your Popup Landbot Chatbot in a WordPress Website
Sep 8, 2020
Lecture 66 of “Landbot: From Designing a Conversation to Building a Chatbot”
What Is an AI Chatbot (a.k.a. Natural Language Processing / NLP Chatbot)?
Sep 6, 2020
Lecture 8 of “Landbot: From Designing a Conversation to Building a Chatbot”
What Is a Rule-Based Chatbot?
Sep 4, 2020
Lecture 10 of “Landbot: From Designing a Conversation to Building a Chatbot”
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