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Free agile lean waterfall business analysis techniques for product owners

Business Analysis Soft Skills: Active Listening Techniques, Informational Listening, Highway 350

Improve the most critical communication skills by using verbal and non-verbal techniques that will expand your set of soft skills


Author: Tom and Angela Hathaway
Video Duration: 12.13 minutes

This KnowledgeKnugget™ is part of this eCourse

Listening is an art, no doubt. No matter whether you are trying to elicit User Stories, Scenarios, Business Requirements, or Functional Features from your Domain or Subject Matter Experts, you need to apply powerful listening techniques to ensure that you get the right information out of the conversation.

Udemy Course: Agile Business Analysis - Getting and Writing Lean Requirements

Learn Business Analysis Techniques for Discovering Requirements, User Stories, Features, and Gherkin (Given-When-Then) Tests

Why Is Active Listening Important?

Listening is one of the most important communication skills you can have. How well you listen has a major impact on the effectiveness of your requirements elicitation as well as the quality of the resulting User Stories, Epics, Business Requirements, and Features.

This video has tips, tricks, and techniques that will improve your skill set the next time you facilitate a requirements meeting or a user story workshop.

User Story Best Practices for
Agile and Business-side Teams

How to Capture, Write, Prioritize, Rightsize and Split User Stories Plus Acceptance Tests with Given-When-Then Scenarios

Learn Lean / Agile Business Analysis Techniques

Book - Lean Agile User Stories and Features

Self-paced Course – Agile Business Analysis: Getting and Writing Lean Requirements

Lean Business Analysis for Lean Requirements: Techniques for Discovering and Writing User Stories, Acceptance Tests, Scenarios and Examples

Requirements Gathering with Use Cases for Business Analysts

Lean Use Cases to identify and write Use Case models and diagrams

Chatting with Humans: User Experience Design (UX) for Chatbots

Simple Conversational Design and Science-based Chatbot Copy that Engages People

Kick-start Your Business Analyst Career

Books, eBooks, and Online Courses at a Reasonable Cost
Written for the aspiring Business Analyst and anyone tasked with defining the business needs, requirements, or user stories for a future IT solution.

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